Logan Jonas HFT 1000 12:00 1:50 7/10/10 Reflections Paper 1 On Thursday, July 8th our crystallise was visited by a representative of the jukebox Hotel and despite an awry(p) interruption provided by the fire alerting strategy the countersign was twain informative and engaging. The guest loud utterer systems presentation covered a variety of topics relating to his experiences in the cordial reception industry presented in chronological ready as he progressed from the past to the present. During this recounting of his experiences, he imparted several(prenominal) kernels of knowledge that we can utilize along our development in the hospitality industry. The first fib dealt with ethics. During this tale the speaker recounted a pip where his political boss was an alcoholic and a partier. This contrive manifested itself in the bosss repeated requests for the guest to ships company with him, visit disrobe clubs, get drunk, etc. Rather than caving into the pressure, our guest speaker chose to refrain. Stating that he had a child at domicile and that it did not personally appeal to him he refused to participate in unseemly behavior regardless of the compromising stead it strength have determined him in. The result was positive, the speaker retained his post, and he was able to go on his ethical standards. The second story involved the owner of a hotels son.
The son acted as a high take employee within the property still failed to uphold the high standards that his position entailed. He ate in the hotels restaurant for free, drank, left work early and came in late, and other issues. The guest! speaker approached the owner of the property and asked if he could fire the son. This represented a significant risk. If the owner treasured to protect his son he probably would have pink-slipped our guest speaker. Instead he told the man to do what he thought was best. At their inwardness these stories both boil crop up to one key point. In order for us to stick to we will need to posses both the drive to succeed and the...If you destiny to get a secure essay, order it on our website: BestEssayCheap.com
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